Customer Renewal Manager

A company is looking for a Customer Renewal Manager - LATAM. Key Responsibilities Provide end-to-end renewals execution support and maintain knowledge of commercial negotiation and product portfolio Collaborate with internal teams to ensure data integrity of renewal opportunities and manage renewals in North America and Latin America Deliver regular status updates and summaries of complex issues to management, ensuring accurate visibility to forecasted attrition Required Qualifications 3+ years of experience in a customer-facing role with the ability to influence stakeholders Experience managing SaaS Subscription and Professional Services renewals processes Proven commercial negotiation experience with a track record of meeting or exceeding renewal revenue goals Forecasting experience with the ability to forecast accurately Bachelor's degree preferred or equivalent comparable experience

Mar 31, 2025 - 19:34
 0
Customer Renewal Manager
A company is looking for a Customer Renewal Manager - LATAM. Key Responsibilities Provide end-to-end renewals execution support and maintain knowledge of commercial negotiation and product portfolio Collaborate with internal teams to ensure data integrity of renewal opportunities and manage renewals in North America and Latin America Deliver regular status updates and summaries of complex issues to management, ensuring accurate visibility to forecasted attrition Required Qualifications 3+ years of experience in a customer-facing role with the ability to influence stakeholders Experience managing SaaS Subscription and Professional Services renewals processes Proven commercial negotiation experience with a track record of meeting or exceeding renewal revenue goals Forecasting experience with the ability to forecast accurately Bachelor's degree preferred or equivalent comparable experience