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Global Support Manager
A company is looking for a Manager, Global Support (Central Time Zone). Key Responsibilities Lead and mentor the support team to ensure high performance and development Maintain direct customer engagement to enhance product knowledge and customer experience Drive operational excellence by optimizing processes and collaborating with cross-functional teams Required Qualifications Experience in a managerial role within a support or customer service environment Strong understanding of performance management and team development Ability to drive strategic initiatives and manage projects effectively Proven track record of cross-functional collaboration Commitment to promoting diversity, inclusion, and equity within the team
A company is looking for a Manager, Global Support (Central Time Zone).
Key Responsibilities
Lead and mentor the support team to ensure high performance and development
Maintain direct customer engagement to enhance product knowledge and customer experience
Drive operational excellence by optimizing processes and collaborating with cross-functional teams
Required Qualifications
Experience in a managerial role within a support or customer service environment
Strong understanding of performance management and team development
Ability to drive strategic initiatives and manage projects effectively
Proven track record of cross-functional collaboration
Commitment to promoting diversity, inclusion, and equity within the team