California Customer Success Manager

A company is looking for a Customer Success Manager to drive engagement with Carbon Mapper and the California Air Resources Control Board (CARB). Key Responsibilities Serve as the primary point of contact for CARB's Satellite Data Purchase Project (SDPP), ensuring collaboration with stakeholders Drive adoption of Planet's data and analytics for methane emissions and air quality monitoring programs Conduct training and workshops to onboard users and enhance technical proficiency with Planet's platform Required Qualifications 4+ years of experience in Customer Success, Account Management, or related roles, preferably in environmental science or climate technology Advanced understanding of remote sensing and regulatory frameworks relevant to CARB's work Ability to translate technical concepts into actionable plans for non-technical stakeholders Experience working with government agencies and technical teams

Apr 7, 2025 - 23:23

A company is looking for a Customer Success Manager to drive engagement with Carbon Mapper and the California Air Resources Control Board (CARB). Key Responsibilities Serve as the primary point of contact for CARB's Satellite Data Purchase Project (SDPP), ensuring collaboration with stakeholders Drive adoption of Planet's data and analytics for methane emissions and air quality monitoring programs Conduct training and workshops to onboard users and enhance technical proficiency with Planet's platform Required Qualifications 4+ years of experience in Customer Success, Account Management, or related roles, preferably in environmental science or climate technology Advanced understanding of remote sensing and regulatory frameworks relevant to CARB's work Ability to translate technical concepts into actionable plans for non-technical stakeholders Experience working with government agencies and technical teams