California Licensed Customer Success Manager

A company is looking for a Customer Success Manager. Key Responsibilities Maximize customer retention and expand digital usage at existing accounts Assist faculty with the implementation and integration of digital solutions Collaborate with account managers to develop and execute retention and expansion strategies Required Qualifications Undergraduate degree 2-4 years of relevant work experience in a similar role Previous experience in customer service, sales support, or tech product support Familiarity with CRM platforms, preferably Salesforce Ability to learn and apply technical expertise with new and existing platforms

Mar 14, 2025 - 20:36

A company is looking for a Customer Success Manager. Key Responsibilities Maximize customer retention and expand digital usage at existing accounts Assist faculty with the implementation and integration of digital solutions Collaborate with account managers to develop and execute retention and expansion strategies Required Qualifications Undergraduate degree 2-4 years of relevant work experience in a similar role Previous experience in customer service, sales support, or tech product support Familiarity with CRM platforms, preferably Salesforce Ability to learn and apply technical expertise with new and existing platforms