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Call Center Manager
A company is looking for a Call Center Manager (Remote). Key Responsibilities Oversee day-to-day operations and ensure high-quality customer service Collaborate with teams to incorporate service lines and manage workflow Develop and implement strategic project plans for Call Center systems Required Qualifications Bachelor's Degree in a related field Minimum five years of management experience in a healthcare or insurance call center environment Availability to work Monday through Friday from 9:00 AM to 5:00 PM, with rotating weekend and holiday coverage Willingness to participate in a rotating on-call schedule, including evenings and weekends
A company is looking for a Call Center Manager (Remote).
Key Responsibilities
Oversee day-to-day operations and ensure high-quality customer service
Collaborate with teams to incorporate service lines and manage workflow
Develop and implement strategic project plans for Call Center systems
Required Qualifications
Bachelor's Degree in a related field
Minimum five years of management experience in a healthcare or insurance call center environment
Availability to work Monday through Friday from 9:00 AM to 5:00 PM, with rotating weekend and holiday coverage
Willingness to participate in a rotating on-call schedule, including evenings and weekends
