Call Monitor
A company is looking for a Call Monitor. Key Responsibilities Review calls for adherence to established rules and guidelines Provide feedback on areas of improvement to management Input data related to call evaluations into the computer system Required Qualifications 1-2 years of customer service, call center, or sales experience Proficiency with Microsoft Office programs Ability to work independently and multitask High School Diploma or equivalent; some college preferred 1 or more years of experience in the mortgage or real estate industry preferred
