Card Fraud Customer Service Representative
A company is looking for a Card Fraud Customer Service representative. Key Responsibilities Resolve cardmember inquiries related to fraud or security concerns, including verifying transactions and reporting fraud Handle inbound and outbound calls for fraud verification and customer follow-up Manage and escalate risk and customer-impacting issues to management as needed Required Qualifications High School Diploma or GED 1+ years of Call Center or Customer Service experience Ability to operate office equipment such as computers and telephones Must be authorized to work in the United States on a full-time basis Completion of activities to evaluate specific skills and knowledge related to the position
A company is looking for a Card Fraud Customer Service representative.
Key Responsibilities
Resolve cardmember inquiries related to fraud or security concerns, including verifying transactions and reporting fraud
Handle inbound and outbound calls for fraud verification and customer follow-up
Manage and escalate risk and customer-impacting issues to management as needed
Required Qualifications
High School Diploma or GED
1+ years of Call Center or Customer Service experience
Ability to operate office equipment such as computers and telephones
Must be authorized to work in the United States on a full-time basis
Completion of activities to evaluate specific skills and knowledge related to the position
