Claims Agent

A company is looking for a Claims Agent. Key Responsibilities Provide support for consumer lending products and ensure one call/touch resolutions for members and internal customers Act as a liaison between vendors, carriers, and customers to resolve inquiries and facilitate insurance claims Process and review insurance claims, billing exceptions, and maintain accurate tracking systems Required Qualifications Five years of customer service experience, with three years in insurance/lending products High school diploma or equivalent; a two-year college degree is preferred Advanced skills in Microsoft Office and experience with insurance software Ability to work independently and make decisions that prioritize member satisfaction Strong adaptability to changes in job conditions and responsibilities

Mar 11, 2025 - 01:10

A company is looking for a Claims Agent. Key Responsibilities Provide support for consumer lending products and ensure one call/touch resolutions for members and internal customers Act as a liaison between vendors, carriers, and customers to resolve inquiries and facilitate insurance claims Process and review insurance claims, billing exceptions, and maintain accurate tracking systems Required Qualifications Five years of customer service experience, with three years in insurance/lending products High school diploma or equivalent; a two-year college degree is preferred Advanced skills in Microsoft Office and experience with insurance software Ability to work independently and make decisions that prioritize member satisfaction Strong adaptability to changes in job conditions and responsibilities