Claims Concierge
A company is looking for a Beneficiary Concierge. Key Responsibilities Manage incoming claims communication and resolve issues on existing claims Identify roadblocks preventing claims from being paid and assist beneficiaries in completing requirements Review documentation for accuracy and ensure compliance with procedural and regulatory requirements Required Qualifications High School Diploma or equivalent required; some college coursework or related specialized training preferred LOMA281 and LOMA291 must be completed within the first year of hire 2+ years' experience in customer service required; high volume call center experience preferred Understanding of Life Insurance, HIPAA, and Privacy Act Proficient with technology, including web-based applications and Microsoft Office products
A company is looking for a Beneficiary Concierge.
Key Responsibilities
Manage incoming claims communication and resolve issues on existing claims
Identify roadblocks preventing claims from being paid and assist beneficiaries in completing requirements
Review documentation for accuracy and ensure compliance with procedural and regulatory requirements
Required Qualifications
High School Diploma or equivalent required; some college coursework or related specialized training preferred
LOMA281 and LOMA291 must be completed within the first year of hire
2+ years' experience in customer service required; high volume call center experience preferred
Understanding of Life Insurance, HIPAA, and Privacy Act
Proficient with technology, including web-based applications and Microsoft Office products
