Client Relations Associate Director
A company is looking for an Associate Director of Client Relations to manage employer-sponsored client accounts across the United States.
Key Responsibilities
Manage a client portfolio, overseeing various programs and ensuring client satisfaction
Achieve performance objectives related to client retention, growth, and revenue targets
Develop strong partnerships with clients and communicate program results effectively
Required Qualifications
Bachelor's degree in a customer service or business-related field, or 3 years of relevant professional experience
1-3 years of experience in customer service or direct account/client relationship management
Strong relationship management skills
Ability to work collaboratively in a team environment
Minimal travel required, with most interactions occurring via phone/webcam
A company is looking for an Associate Director of Client Relations to manage employer-sponsored client accounts across the United States.
Key Responsibilities
Manage a client portfolio, overseeing various programs and ensuring client satisfaction
Achieve performance objectives related to client retention, growth, and revenue targets
Develop strong partnerships with clients and communicate program results effectively
Required Qualifications
Bachelor's degree in a customer service or business-related field, or 3 years of relevant professional experience
1-3 years of experience in customer service or direct account/client relationship management
Strong relationship management skills
Ability to work collaboratively in a team environment
Minimal travel required, with most interactions occurring via phone/webcam