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Cloud Support Specialist
A company is looking for a Teaching Assistant: Cloud Support Specialist. Key Responsibilities Provide synchronous and asynchronous support to approximately 25-30 learners in virtual training programs Monitor and respond to learner inquiries in designated Slack channels and facilitate discussions Grade learner submissions and submit weekly write-ups summarizing accomplishments and challenges Required Qualifications 3-5 years of professional experience in Cloud Support, Cloud Engineering, Software Engineering, Networking, or DevOps Empathy and a passion for supporting diverse learners Outstanding team and people management skills Certification in AWS Cloud Practitioner, CompTIA Network+, and CompTIA Linux+ Willingness to learn and use new learning and content management systems
A company is looking for a Teaching Assistant: Cloud Support Specialist.
Key Responsibilities
Provide synchronous and asynchronous support to approximately 25-30 learners in virtual training programs
Monitor and respond to learner inquiries in designated Slack channels and facilitate discussions
Grade learner submissions and submit weekly write-ups summarizing accomplishments and challenges
Required Qualifications
3-5 years of professional experience in Cloud Support, Cloud Engineering, Software Engineering, Networking, or DevOps
Empathy and a passion for supporting diverse learners
Outstanding team and people management skills
Certification in AWS Cloud Practitioner, CompTIA Network+, and CompTIA Linux+
Willingness to learn and use new learning and content management systems