Complaints Specialist
A company is looking for a Complaints and Issues Specialist II. Key Responsibilities Process customer inquiries, complaints, and issues in compliance with regulatory requirements Document issues and responses to ensure regulatory compliance and support investigations for resolution Collaborate with internal stakeholders to ensure timely resolution of customer concerns and analyze data for improvement trends Required Qualifications High School diploma or GED required 1 - 2 years of related experience preferred Vocational or technical education may be required in addition to work experience Customer service experience in healthcare, healthcare insurance, or banking is preferred Ability to prioritize and manage time effectively is preferred
A company is looking for a Complaints and Issues Specialist II.
Key Responsibilities
Process customer inquiries, complaints, and issues in compliance with regulatory requirements
Document issues and responses to ensure regulatory compliance and support investigations for resolution
Collaborate with internal stakeholders to ensure timely resolution of customer concerns and analyze data for improvement trends
Required Qualifications
High School diploma or GED required
1 - 2 years of related experience preferred
Vocational or technical education may be required in addition to work experience
Customer service experience in healthcare, healthcare insurance, or banking is preferred
Ability to prioritize and manage time effectively is preferred
