Compliance Officer - Ohio Licensed

A company is looking for a Compliance Officer - Complaints Management. Key Responsibilities Oversee the Complaints Program by assessing risks and engaging with business lines to identify and mitigate issues Develop a bank-wide approach to managing complaint data, focusing on identification, measurement, and reporting Utilize data analysis tools to evaluate complaints and provide actionable insights to improve controls and processes Required Qualifications Bachelor's degree; CRCM certification is a plus Minimum of 3 years of compliance experience, preferably in complaints management Strong knowledge of internal controls and compliance testing processes Experience in developing and maintaining collaborative relationships across all business lines Ability to analyze data and present findings effectively to diverse audiences

Apr 10, 2025 - 16:11

A company is looking for a Compliance Officer - Complaints Management. Key Responsibilities Oversee the Complaints Program by assessing risks and engaging with business lines to identify and mitigate issues Develop a bank-wide approach to managing complaint data, focusing on identification, measurement, and reporting Utilize data analysis tools to evaluate complaints and provide actionable insights to improve controls and processes Required Qualifications Bachelor's degree; CRCM certification is a plus Minimum of 3 years of compliance experience, preferably in complaints management Strong knowledge of internal controls and compliance testing processes Experience in developing and maintaining collaborative relationships across all business lines Ability to analyze data and present findings effectively to diverse audiences