Concierge Customer Service Agent
A company is looking for a Concierge/High-Touch Customer Service Agent. Key Responsibilities Manage and fulfill requests from VIP clients, ensuring personalized service Maintain knowledge of services and develop relationships with premium vendors Resolve client concerns professionally and contribute to service improvements Required Qualifications 3-5 years of experience in high-touch customer service, preferably in luxury hospitality Proven experience managing high-profile or VIP clients Bachelor's degree in Hospitality Management, Business, or a related field preferred Proficiency in Microsoft Office and other relevant computer programs Strong organizational and time-management skills
A company is looking for a Concierge/High-Touch Customer Service Agent.
Key Responsibilities
Manage and fulfill requests from VIP clients, ensuring personalized service
Maintain knowledge of services and develop relationships with premium vendors
Resolve client concerns professionally and contribute to service improvements
Required Qualifications
3-5 years of experience in high-touch customer service, preferably in luxury hospitality
Proven experience managing high-profile or VIP clients
Bachelor's degree in Hospitality Management, Business, or a related field preferred
Proficiency in Microsoft Office and other relevant computer programs
Strong organizational and time-management skills
