Director of Client Services
A company is looking for a Director, Client Services. Key Responsibilities Cultivate and maintain strong relationships with senior client stakeholders and anticipate their evolving needs Prepare strategic recommendations and proposals for program enhancements while collaborating with internal business units Serve as the day-to-day client contact and manage program scope, quality expectations, and invoicing Qualifications, Training, and Education 5+ years of client relationship management and strategic leadership experience Four-year college degree or higher; MBA preferred Previous experience with employee, channel, or customer loyalty programs strongly preferred Strong business acumen and financial literacy for value-based client discussions Proficiency in Microsoft Suite to support strategic analysis and client presentations
A company is looking for a Director, Client Services.
Key Responsibilities
Cultivate and maintain strong relationships with senior client stakeholders and anticipate their evolving needs
Prepare strategic recommendations and proposals for program enhancements while collaborating with internal business units
Serve as the day-to-day client contact and manage program scope, quality expectations, and invoicing
Qualifications, Training, and Education
5+ years of client relationship management and strategic leadership experience
Four-year college degree or higher; MBA preferred
Previous experience with employee, channel, or customer loyalty programs strongly preferred
Strong business acumen and financial literacy for value-based client discussions
Proficiency in Microsoft Suite to support strategic analysis and client presentations
