Contact Center Representative
A company is looking for a Remote Contact Center Representative (PHA).
Key Responsibilities:
Handle inbound and outbound calls to schedule health assessment visits
Address customer needs, complaints, and service issues efficiently
Build relationships with customers and team members while meeting call center metrics
Required Qualifications:
2+ years of call center experience in a target-driven environment
Experience in outbound sales is a plus
Proficiency in using software, databases, and MS Office applications
Ability to type at least 40 WPM; 60 WPM preferred
Must have a Windows-based laptop/desktop with video-calling capabilities
A company is looking for a Remote Contact Center Representative (PHA).
Key Responsibilities:
Handle inbound and outbound calls to schedule health assessment visits
Address customer needs, complaints, and service issues efficiently
Build relationships with customers and team members while meeting call center metrics
Required Qualifications:
2+ years of call center experience in a target-driven environment
Experience in outbound sales is a plus
Proficiency in using software, databases, and MS Office applications
Ability to type at least 40 WPM; 60 WPM preferred
Must have a Windows-based laptop/desktop with video-calling capabilities