Contact Center Specialist
A company is looking for a Contact Center Specialist I. Key Responsibilities Manage consumer interactions in a timely and appropriate manner Analyze and process consumer requests while providing general information about the organization Serve as the first point of contact for consumers to establish a positive first impression Required Qualifications High school diploma or equivalent 1 year of customer service experience required; 2+ years preferred Experience in a call center environment is preferred Strong customer service skills demonstrating empathy and compassion Ability to work independently and as part of a team
A company is looking for a Contact Center Specialist I.
Key Responsibilities
Manage consumer interactions in a timely and appropriate manner
Analyze and process consumer requests while providing general information about the organization
Serve as the first point of contact for consumers to establish a positive first impression
Required Qualifications
High school diploma or equivalent
1 year of customer service experience required; 2+ years preferred
Experience in a call center environment is preferred
Strong customer service skills demonstrating empathy and compassion
Ability to work independently and as part of a team
