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Credit Counselor
A company is looking for a Credit Counselor I to assist members with financial needs and provide empathetic service. Key Responsibilities Contact delinquent account holders to cure defaults and maintain accurate documentation of collection efforts Analyze financial situations of delinquent borrowers and recommend solutions for resolving delinquencies Promote member education on credit union products and services to enhance member experience Required Qualifications, Training, and Education One to three years of related experience High school education or GED Knowledge of loan, deposit, and collections platforms Understanding of Chapter 7 and 13 Bankruptcies and basic bankruptcy claims processing Familiarity with skip tracing tools and credit bureau reporting
A company is looking for a Credit Counselor I to assist members with financial needs and provide empathetic service.
Key Responsibilities
Contact delinquent account holders to cure defaults and maintain accurate documentation of collection efforts
Analyze financial situations of delinquent borrowers and recommend solutions for resolving delinquencies
Promote member education on credit union products and services to enhance member experience
Required Qualifications, Training, and Education
One to three years of related experience
High school education or GED
Knowledge of loan, deposit, and collections platforms
Understanding of Chapter 7 and 13 Bankruptcies and basic bankruptcy claims processing
Familiarity with skip tracing tools and credit bureau reporting