Customer Care Coordinator

A company is looking for a Customer Care Coordinator to join their Coatings team in Southfield, MI. Key Responsibilities Manage order fulfillment processes including order entry, expediting, and back-order monitoring Perform material availability inquiries and price discrepancy reporting Act as a liaison for customers and external service providers, ensuring quality service delivery Required Qualifications High School Diploma or equivalent with at least 2 years of professional experience, or a bachelor's degree with at least 1 year of experience Demonstrated computer proficiency with Microsoft Office Suite and web-based applications Ability to handle multiple PC applications simultaneously Proven ability to work well in a team environment Strong multitasking skills and the ability to manage time effectively in a dynamic environment

Mar 9, 2025 - 02:21

A company is looking for a Customer Care Coordinator to join their Coatings team in Southfield, MI. Key Responsibilities Manage order fulfillment processes including order entry, expediting, and back-order monitoring Perform material availability inquiries and price discrepancy reporting Act as a liaison for customers and external service providers, ensuring quality service delivery Required Qualifications High School Diploma or equivalent with at least 2 years of professional experience, or a bachelor's degree with at least 1 year of experience Demonstrated computer proficiency with Microsoft Office Suite and web-based applications Ability to handle multiple PC applications simultaneously Proven ability to work well in a team environment Strong multitasking skills and the ability to manage time effectively in a dynamic environment