Customer Experience Analyst
A company is looking for a Customer Experience Analyst focused on driving value through research and actionable insights. Key Responsibilities Execute qualitative and quantitative research engagements to gather insights from consumers and customers Design and conduct surveys and in-depth interviews to meet stakeholder needs Analyze data to identify key insights and effectively communicate findings to cross-functional teams Required Qualifications Bachelor's degree in business, marketing, psychology, social sciences, or a related field 3-5 years of experience in Customer Insights, Customer Experience, or related fields Proficient in various research methods and data analysis tools such as SPSS, SQL, and Python Strong analytical skills to translate data into actionable insights A master's degree in marketing research or a related field is preferred
A company is looking for a Customer Experience Analyst focused on driving value through research and actionable insights.
Key Responsibilities
Execute qualitative and quantitative research engagements to gather insights from consumers and customers
Design and conduct surveys and in-depth interviews to meet stakeholder needs
Analyze data to identify key insights and effectively communicate findings to cross-functional teams
Required Qualifications
Bachelor's degree in business, marketing, psychology, social sciences, or a related field
3-5 years of experience in Customer Insights, Customer Experience, or related fields
Proficient in various research methods and data analysis tools such as SPSS, SQL, and Python
Strong analytical skills to translate data into actionable insights
A master's degree in marketing research or a related field is preferred
