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Customer Success Representative
A company is looking for a Customer Service Representative to provide industry-best customer service to client partners. Key Responsibilities Takes ownership of Tier 1-4 customer issues and ensures resolution while keeping clients informed Ensures timely and successful delivery of solutions according to customer needs Communicates customer issues and aligns with other departments for escalation Required Qualifications 2-3 years of experience in a Call Center is required Bachelor's Degree preferred Ability to learn new software and systems Strong sense of accountability and ownership of business results Proven ability to manage multiple priorities and adapt to changing business needs
A company is looking for a Customer Service Representative to provide industry-best customer service to client partners.
Key Responsibilities
Takes ownership of Tier 1-4 customer issues and ensures resolution while keeping clients informed
Ensures timely and successful delivery of solutions according to customer needs
Communicates customer issues and aligns with other departments for escalation
Required Qualifications
2-3 years of experience in a Call Center is required
Bachelor's Degree preferred
Ability to learn new software and systems
Strong sense of accountability and ownership of business results
Proven ability to manage multiple priorities and adapt to changing business needs
