Customer Success Representative

A company is looking for a Customer Success Representative II. Key Responsibilities Ensure customer satisfaction by assessing experiences post-funding and providing necessary information Respond to customer inquiries and manage escalations while maintaining quality assurance standards Compile data from customer interactions and assist with inbound calls regarding refinancing Required Qualifications Associates or bachelor's degree in English, Communications, or Marketing Experience in customer service, telemarketing, quality assurance, or inside sales is preferred Proficiency in Microsoft Office, especially Excel, and ability to work with multiple systems High level of personal motivation, professionalism, and integrity Fluency in Spanish is a plus

Feb 12, 2025 - 12:33

A company is looking for a Customer Success Representative II. Key Responsibilities Ensure customer satisfaction by assessing experiences post-funding and providing necessary information Respond to customer inquiries and manage escalations while maintaining quality assurance standards Compile data from customer interactions and assist with inbound calls regarding refinancing Required Qualifications Associates or bachelor's degree in English, Communications, or Marketing Experience in customer service, telemarketing, quality assurance, or inside sales is preferred Proficiency in Microsoft Office, especially Excel, and ability to work with multiple systems High level of personal motivation, professionalism, and integrity Fluency in Spanish is a plus