Customer Experience Senior Director

A company is looking for a Customer 360 Senior Director to lead their customer-led growth program. Key Responsibilities Engage with customers and stakeholders to enhance customer value Develop and implement strategies for the customer 360 program Orchestrate meetings with account teams to discuss customer plans Required Qualifications Bachelor's degree with 12 years of experience in business functions like sales and customer success 8 years of experience managing large, cross-functional strategic programs Proven ability to collaborate on complex projects in a matrixed environment Ability to think strategically and translate strategy into execution Successful completion of a background screening process

Mar 7, 2025 - 17:32

A company is looking for a Customer 360 Senior Director to lead their customer-led growth program. Key Responsibilities Engage with customers and stakeholders to enhance customer value Develop and implement strategies for the customer 360 program Orchestrate meetings with account teams to discuss customer plans Required Qualifications Bachelor's degree with 12 years of experience in business functions like sales and customer success 8 years of experience managing large, cross-functional strategic programs Proven ability to collaborate on complex projects in a matrixed environment Ability to think strategically and translate strategy into execution Successful completion of a background screening process