Customer Onboarding Strategist

A company is looking for a Customer Onboarding Strategist, Enterprise. Key Responsibilities Become a product expert and establish strong relationships with customer stakeholders Conduct daily customer calls to provide account walkthroughs and document implementation details Ensure timely completion of technical setup and leverage feedback for continuous improvement Required Qualifications 2+ years of professional experience, with at least 1 year in SaaS customer onboarding or related roles Ability to manage project scope and delivery timelines across multiple projects Proficiency in Boolean search language or willingness to learn Experience with CRM tools, preferably Salesforce Ability to adapt quickly to new software and changing business requirements

May 2, 2025 - 19:53
 0
Customer Onboarding Strategist
A company is looking for a Customer Onboarding Strategist, Enterprise. Key Responsibilities Become a product expert and establish strong relationships with customer stakeholders Conduct daily customer calls to provide account walkthroughs and document implementation details Ensure timely completion of technical setup and leverage feedback for continuous improvement Required Qualifications 2+ years of professional experience, with at least 1 year in SaaS customer onboarding or related roles Ability to manage project scope and delivery timelines across multiple projects Proficiency in Boolean search language or willingness to learn Experience with CRM tools, preferably Salesforce Ability to adapt quickly to new software and changing business requirements