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Customer Service Advocate
A company is looking for a Customer Service Advocate, Remote. Key Responsibilities Assist 50-70 individuals daily with healthcare-related inquiries, including PCPs, medications, appointments, and benefits Navigate multiple web-based systems while providing exceptional customer service Participate in a 5-week intensive orientation and ongoing training to enhance skills Required Qualifications High School Diploma; Bachelor's degree is a plus At least one year of experience in insurance operations Proficient in using various web-based systems Experience in healthcare or insurance is preferred Background in social work or behavioral health is beneficial
A company is looking for a Customer Service Advocate, Remote.
Key Responsibilities
Assist 50-70 individuals daily with healthcare-related inquiries, including PCPs, medications, appointments, and benefits
Navigate multiple web-based systems while providing exceptional customer service
Participate in a 5-week intensive orientation and ongoing training to enhance skills
Required Qualifications
High School Diploma; Bachelor's degree is a plus
At least one year of experience in insurance operations
Proficient in using various web-based systems
Experience in healthcare or insurance is preferred
Background in social work or behavioral health is beneficial
