Customer Service Advocate - NM

A company is looking for a Customer Service Advocate - Remote in NM. Key Responsibilities Respond to and resolve customer inquiries regarding health benefits, eligibility, and claims Educate customers on consumer-driven health care topics and assist with selecting benefit plans Support customers in navigating digital self-service tools and connect them with care providers Required Qualifications High School Diploma / GED or equivalent work experience Must be 18 years of age or older 2+ years of customer service or relevant experience Experience with Windows PCs and ability to navigate complex computer systems Ability to work full-time, Monday - Friday between 9:30am - 6:00pm CST, with flexibility for occasional overtime

Jun 24, 2025 - 00:20

A company is looking for a Customer Service Advocate - Remote in NM. Key Responsibilities Respond to and resolve customer inquiries regarding health benefits, eligibility, and claims Educate customers on consumer-driven health care topics and assist with selecting benefit plans Support customers in navigating digital self-service tools and connect them with care providers Required Qualifications High School Diploma / GED or equivalent work experience Must be 18 years of age or older 2+ years of customer service or relevant experience Experience with Windows PCs and ability to navigate complex computer systems Ability to work full-time, Monday - Friday between 9:30am - 6:00pm CST, with flexibility for occasional overtime