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Customer Service Operator
A company is looking for a Customer Service Toll Free Line Operator to work remotely. Key Responsibilities Answer incoming phone calls and identify customer assistance needs Document required information and educate callers on the correct prompts Meet performance goals in efficiency, accuracy, quality, member satisfaction, and attendance Required Qualifications High School Diploma / GED or equivalent working experience Must be 18 years of age or older 1+ years of Customer Service Experience Experience with Microsoft Excel for data management Ability to work normal business hours and occasional overtime
A company is looking for a Customer Service Toll Free Line Operator to work remotely.
Key Responsibilities
Answer incoming phone calls and identify customer assistance needs
Document required information and educate callers on the correct prompts
Meet performance goals in efficiency, accuracy, quality, member satisfaction, and attendance
Required Qualifications
High School Diploma / GED or equivalent working experience
Must be 18 years of age or older
1+ years of Customer Service Experience
Experience with Microsoft Excel for data management
Ability to work normal business hours and occasional overtime
