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Customer Service Specialist - TX
A company is looking for a Customer Service Specialist. Key Responsibilities Assist customers via phone, email, and live chat with product selection and order inquiries Maintain accurate records of customer interactions and meet established performance metrics Identify opportunities to enhance the customer experience through upselling and problem-solving Required Qualifications High school diploma or equivalent; some college coursework is a plus Prior customer service experience is ideal, but training is available for the right candidate Proactive attitude with a focus on solutions and customer satisfaction Ability to multitask and prioritize in a fast-paced environment Comfort with technology, including experience with Google Workspace and CRM systems
A company is looking for a Customer Service Specialist.
Key Responsibilities
Assist customers via phone, email, and live chat with product selection and order inquiries
Maintain accurate records of customer interactions and meet established performance metrics
Identify opportunities to enhance the customer experience through upselling and problem-solving
Required Qualifications
High school diploma or equivalent; some college coursework is a plus
Prior customer service experience is ideal, but training is available for the right candidate
Proactive attitude with a focus on solutions and customer satisfaction
Ability to multitask and prioritize in a fast-paced environment
Comfort with technology, including experience with Google Workspace and CRM systems