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Customer Strategy AVP
A company is looking for an AVP, Customer Strategy & Value Realization. Key Responsibilities Define best practices for value realization to maximize customer retention Collaborate with teams to establish KPIs and success metrics aligned with customer goals Lead a team to develop value-based reporting and present insights to stakeholders Required Qualifications 8-10 years of experience in healthcare management consulting or strategic account management Experience in a value realization or customer value team within a healthcare setting Proven ability to lead and manage teams of senior consultants or strategists Experience with user-facing solutions for digital health applications Familiarity with large programs and cross-functional workstreams in a technology environment
A company is looking for an AVP, Customer Strategy & Value Realization.
Key Responsibilities
Define best practices for value realization to maximize customer retention
Collaborate with teams to establish KPIs and success metrics aligned with customer goals
Lead a team to develop value-based reporting and present insights to stakeholders
Required Qualifications
8-10 years of experience in healthcare management consulting or strategic account management
Experience in a value realization or customer value team within a healthcare setting
Proven ability to lead and manage teams of senior consultants or strategists
Experience with user-facing solutions for digital health applications
Familiarity with large programs and cross-functional workstreams in a technology environment