Customer Success Manager, Life Sciences
A company is looking for an Associate Customer Success Manager in Life Sciences.
Key Responsibilities
Drive Customer Success outcomes by managing and growing accounts
Develop an executive-level understanding of the Life Sciences industry and accounts through consultative thought partnership
Collaborate cross-functionally to develop programs that enhance customer relationships
Required Qualifications
Minimum 5 years of experience in a strategic, healthcare customer-facing role
Strong understanding of value drivers in recurring revenue business models
Robust project management and client management skills
Entrepreneurial, self-sufficient, and self-driven approach
Experience with sales and post-sales is ideal, but not required
A company is looking for an Associate Customer Success Manager in Life Sciences.
Key Responsibilities
Drive Customer Success outcomes by managing and growing accounts
Develop an executive-level understanding of the Life Sciences industry and accounts through consultative thought partnership
Collaborate cross-functionally to develop programs that enhance customer relationships
Required Qualifications
Minimum 5 years of experience in a strategic, healthcare customer-facing role
Strong understanding of value drivers in recurring revenue business models
Robust project management and client management skills
Entrepreneurial, self-sufficient, and self-driven approach
Experience with sales and post-sales is ideal, but not required