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Customer Support Specialist III
A company is looking for a Customer Support Specialist III (Account Management). Key Responsibilities Communicate with clients to understand and address their needs Build strong client relationships to maintain and acquire customers Collaborate with internal departments to fulfill customer requests and resolve complaints Required Qualifications 2+ years of experience in a contact center environment Experience supporting software as a service, particularly in financial contexts Ability to maintain composure under pressure Excellent multi-tasking and time management skills High-speed internet access and a compliant workspace for remote work
A company is looking for a Customer Support Specialist III (Account Management).
Key Responsibilities
Communicate with clients to understand and address their needs
Build strong client relationships to maintain and acquire customers
Collaborate with internal departments to fulfill customer requests and resolve complaints
Required Qualifications
2+ years of experience in a contact center environment
Experience supporting software as a service, particularly in financial contexts
Ability to maintain composure under pressure
Excellent multi-tasking and time management skills
High-speed internet access and a compliant workspace for remote work
