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D365 Production Support Lead
A company is looking for a D365 Production Support Lead with expertise in the retail domain. Key Responsibilities Lead and manage D365 production support services, ensuring seamless operations and prompt issue resolution Provide technical and functional support for retail-specific ERP implementations and operations Collaborate with stakeholders to define support strategies, troubleshoot issues, and enhance system performance Required Qualifications Minimum of 12 years of experience in production support roles within the retail domain Strong understanding of retail business processes and workflows Proven ability to troubleshoot and resolve complex technical and functional issues Experience with any ERP platform in retail operations Experience with ITIL processes and incident management tools
A company is looking for a D365 Production Support Lead with expertise in the retail domain.
Key Responsibilities
Lead and manage D365 production support services, ensuring seamless operations and prompt issue resolution
Provide technical and functional support for retail-specific ERP implementations and operations
Collaborate with stakeholders to define support strategies, troubleshoot issues, and enhance system performance
Required Qualifications
Minimum of 12 years of experience in production support roles within the retail domain
Strong understanding of retail business processes and workflows
Proven ability to troubleshoot and resolve complex technical and functional issues
Experience with any ERP platform in retail operations
Experience with ITIL processes and incident management tools