Director of Customer Advocacy
A company is looking for a Director of Customer Advocacy to enhance their global advocacy efforts. Key Responsibilities Design and execute a comprehensive advocacy strategy for enterprise customers Collaborate with cross-functional teams to integrate advocacy into the customer journey Measure and report on the performance of advocacy initiatives aligned with business objectives Required Qualifications 10+ years of experience in Customer Marketing, Customer Advocacy, or related fields in B2B SaaS Experience with enterprise customers in a SaaS security or compliance environment Strong strategic thinking and operational excellence High emotional intelligence and executive presence Passion for amplifying the customer voice and building lasting relationships
A company is looking for a Director of Customer Advocacy to enhance their global advocacy efforts.
Key Responsibilities
Design and execute a comprehensive advocacy strategy for enterprise customers
Collaborate with cross-functional teams to integrate advocacy into the customer journey
Measure and report on the performance of advocacy initiatives aligned with business objectives
Required Qualifications
10+ years of experience in Customer Marketing, Customer Advocacy, or related fields in B2B SaaS
Experience with enterprise customers in a SaaS security or compliance environment
Strong strategic thinking and operational excellence
High emotional intelligence and executive presence
Passion for amplifying the customer voice and building lasting relationships
