Director of Disability Insurance Operations

A company is looking for a Senior Director, IDI Shared Services Operations. Key Responsibilities Drive delivery of value for customers and influence service delivery evolution Build and lead a service organization focused on continuous improvement and customer experience Ensure collaboration with business functions to enhance onboarding and service experiences Required Qualifications Bachelor's degree is required 7 years of experience in Individual Disability Insurance is required 3 years of experience leading teams within Individual Disability Insurance is required Proficiency in Lean principles and change management techniques Expertise in building strong relationships and fostering collaboration

Jun 16, 2025 - 19:50

A company is looking for a Senior Director, IDI Shared Services Operations. Key Responsibilities Drive delivery of value for customers and influence service delivery evolution Build and lead a service organization focused on continuous improvement and customer experience Ensure collaboration with business functions to enhance onboarding and service experiences Required Qualifications Bachelor's degree is required 7 years of experience in Individual Disability Insurance is required 3 years of experience leading teams within Individual Disability Insurance is required Proficiency in Lean principles and change management techniques Expertise in building strong relationships and fostering collaboration