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Director of Program Operations
A company is looking for a Director of Program Operations. Key Responsibilities Lead and manage an offshore team, refining operational processes to support course delivery at scale Design and implement systems and dashboards for real-time insights into program performance and operational efficiency Collaborate with cross-functional teams to enhance the student experience and streamline operational workflows Required Qualifications 5+ years of experience in complex program operations, including team and system management Experience in optimizing processes using tools like Zendesk, Asana, and Airtable Proven track record in operational leadership during organizational growth Ability to manage teams across different time zones effectively Empathy for students with a vision for enhancing the learning experience
A company is looking for a Director of Program Operations.
Key Responsibilities
Lead and manage an offshore team, refining operational processes to support course delivery at scale
Design and implement systems and dashboards for real-time insights into program performance and operational efficiency
Collaborate with cross-functional teams to enhance the student experience and streamline operational workflows
Required Qualifications
5+ years of experience in complex program operations, including team and system management
Experience in optimizing processes using tools like Zendesk, Asana, and Airtable
Proven track record in operational leadership during organizational growth
Ability to manage teams across different time zones effectively
Empathy for students with a vision for enhancing the learning experience