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Director of Service Operations
A company is looking for a Lead Director, Service Operations Meritain TPA. Key Responsibilities Develop strategies to optimize service operations and meet customer needs Implement best practices to streamline processes and improve efficiency Monitor performance outcomes and enhance customer satisfaction through innovative solutions Required Qualifications Minimum 10 years' experience in service operations, client management, or related fields Proven success with cross-functional projects Strong business intelligence skills and data-driven decision-making Demonstrated ability to navigate complex challenges Bachelor's degree preferred or specialized training/relevant professional qualification
A company is looking for a Lead Director, Service Operations Meritain TPA.
Key Responsibilities
Develop strategies to optimize service operations and meet customer needs
Implement best practices to streamline processes and improve efficiency
Monitor performance outcomes and enhance customer satisfaction through innovative solutions
Required Qualifications
Minimum 10 years' experience in service operations, client management, or related fields
Proven success with cross-functional projects
Strong business intelligence skills and data-driven decision-making
Demonstrated ability to navigate complex challenges
Bachelor's degree preferred or specialized training/relevant professional qualification