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E-Commerce Customer Service Associate
A company is looking for an E-Commerce Customer Service Associate. Key Responsibilities Provide exceptional and personalized service to customers via email, social media, and live chat within a 24-hour SLA window Navigate multiple order management systems and assist with order status and product details Offer styling and jewelry care advice while cultivating a warm and inviting customer service culture Required Qualifications 1+ year of experience in E-commerce Customer Service Positive attitude with a team-oriented mentality Ability to work in a fast-paced environment with flexibility Computer savvy Experience with jewelry or luxury brands is a plus
A company is looking for an E-Commerce Customer Service Associate.
Key Responsibilities
Provide exceptional and personalized service to customers via email, social media, and live chat within a 24-hour SLA window
Navigate multiple order management systems and assist with order status and product details
Offer styling and jewelry care advice while cultivating a warm and inviting customer service culture
Required Qualifications
1+ year of experience in E-commerce Customer Service
Positive attitude with a team-oriented mentality
Ability to work in a fast-paced environment with flexibility
Computer savvy
Experience with jewelry or luxury brands is a plus