Ecommerce Account Manager

A company is looking for an Ecommerce Account Manager. Key Responsibilities Provide users with an outstanding customer experience Support clients with onboarding via email, phone, and chat Collaborate with other departments and guide clients through various platforms Required Qualifications Native or professional proficiency in Slovak/Czech and English; additional language (German) is a plus Prior remote customer service experience (phone, email, chat) Customer-first mindset with a passion for solving problems and building relationships Ability to simplify complex topics for clients Proactive communication and strong organizational skills

Jun 18, 2025 - 15:10

A company is looking for an Ecommerce Account Manager. Key Responsibilities Provide users with an outstanding customer experience Support clients with onboarding via email, phone, and chat Collaborate with other departments and guide clients through various platforms Required Qualifications Native or professional proficiency in Slovak/Czech and English; additional language (German) is a plus Prior remote customer service experience (phone, email, chat) Customer-first mindset with a passion for solving problems and building relationships Ability to simplify complex topics for clients Proactive communication and strong organizational skills