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Employee Resource Center Associate
A company is looking for an Employee Resource Center Associate to provide Tier 1 support for employees system-wide. Key Responsibilities Serve as a primary contact for employees and management regarding inquiries about personnel actions, new hire paperwork, and benefits Project a friendly and professional image while assisting employees Review multiple data points to provide accurate answers and adjust notes based on changes in benefits and policies Required Qualifications Vocational business training or college coursework; AA degree preferred Minimum three (3) years of experience in Human Resources or healthcare administration Four (4) years in service or call center support, or two (2) years of leadership experience may substitute for HR experience Experience with employee benefits, policies, and union contracts preferred Experience with computer software applications and/or high-volume call centers; healthcare environment experience preferred
A company is looking for an Employee Resource Center Associate to provide Tier 1 support for employees system-wide.
Key Responsibilities
Serve as a primary contact for employees and management regarding inquiries about personnel actions, new hire paperwork, and benefits
Project a friendly and professional image while assisting employees
Review multiple data points to provide accurate answers and adjust notes based on changes in benefits and policies
Required Qualifications
Vocational business training or college coursework; AA degree preferred
Minimum three (3) years of experience in Human Resources or healthcare administration
Four (4) years in service or call center support, or two (2) years of leadership experience may substitute for HR experience
Experience with employee benefits, policies, and union contracts preferred
Experience with computer software applications and/or high-volume call centers; healthcare environment experience preferred