Engagement Manager

A company is looking for an Engagement Manager to develop and lead key client relationships for successful implementations. Key Responsibilities Engages with customers to position appropriate solutions and ensure satisfaction Collaborates with sales and project teams to drive successful project outcomes and maintain accurate reporting Acts as a customer advocate to resolve issues and ensure effective communication throughout the project lifecycle Required Qualifications 8-10+ years of experience in scoping, writing SOWs, and delivering professional services Competency in analytical problem solving and managing customer/partner relationships Project management skills, with oversight responsibilities depending on territory size Experience in IT service delivery and support Bachelor's degree or equivalent experience

May 22, 2025 - 01:30

A company is looking for an Engagement Manager to develop and lead key client relationships for successful implementations. Key Responsibilities Engages with customers to position appropriate solutions and ensure satisfaction Collaborates with sales and project teams to drive successful project outcomes and maintain accurate reporting Acts as a customer advocate to resolve issues and ensure effective communication throughout the project lifecycle Required Qualifications 8-10+ years of experience in scoping, writing SOWs, and delivering professional services Competency in analytical problem solving and managing customer/partner relationships Project management skills, with oversight responsibilities depending on territory size Experience in IT service delivery and support Bachelor's degree or equivalent experience