Facilities Customer Service Specialist

A company is looking for a Facilities Customer Service Professional to manage client inquiries related to facilities management. Key Responsibilities Handle incoming client calls and emails, assessing and dispatching requests appropriately Document and process facilities work order requests, ensuring timely and accurate reporting Proactively identify work order trends and communicate with team leads to improve service Required Qualifications and Education High school diploma required Call center experience preferred Extensive computer skills, particularly with Microsoft Office Experience in a switchboard or helpdesk environment is a plus Ability to manage multiple tasks simultaneously

Feb 11, 2025 - 13:28

A company is looking for a Facilities Customer Service Professional to manage client inquiries related to facilities management. Key Responsibilities Handle incoming client calls and emails, assessing and dispatching requests appropriately Document and process facilities work order requests, ensuring timely and accurate reporting Proactively identify work order trends and communicate with team leads to improve service Required Qualifications and Education High school diploma required Call center experience preferred Extensive computer skills, particularly with Microsoft Office Experience in a switchboard or helpdesk environment is a plus Ability to manage multiple tasks simultaneously