Florida Licensed Access Counselor

A company is looking for an Access Counselor to serve as the primary point of contact for patients in a remote setting. Key Responsibilities Interact with patients to drive engagement and schedule appointments Educate patients about healthcare offerings and perform initial screenings Maintain patient records, verify insurance eligibility, and troubleshoot issues during the virtual care process Required Qualifications 1-3+ years in a full-time, patient-facing role in a healthcare setting Tech-savvy with the ability to navigate multiple systems and applications Calm and professional demeanor, especially with patients dealing with mental health issues Experience in appointment scheduling and patient communication Familiarity with Google, EHRs, HIPAA compliance, and 42 CFR regulations

Mar 3, 2025 - 22:38

A company is looking for an Access Counselor to serve as the primary point of contact for patients in a remote setting. Key Responsibilities Interact with patients to drive engagement and schedule appointments Educate patients about healthcare offerings and perform initial screenings Maintain patient records, verify insurance eligibility, and troubleshoot issues during the virtual care process Required Qualifications 1-3+ years in a full-time, patient-facing role in a healthcare setting Tech-savvy with the ability to navigate multiple systems and applications Calm and professional demeanor, especially with patients dealing with mental health issues Experience in appointment scheduling and patient communication Familiarity with Google, EHRs, HIPAA compliance, and 42 CFR regulations