Gaming Customer Experience Associate
A company is looking for a Customer Experience BPO Senior Associate. Key Responsibilities Review, triage, and resolve operational inquiries and issues raised by BPOs Provide daily feedback to BPO leadership on interaction trends and operational enhancements Monitor key metrics and collaborate with BPO leadership to resolve issues quickly Required Qualifications At least 2 years of customer experience in a related field Proficiency in Microsoft Office or Google Docs Bachelor's degree in a related field or equivalent education and work experience Ability to work varying hours as needed Passionate about customer experience and continuous improvement
A company is looking for a Customer Experience BPO Senior Associate.
Key Responsibilities
Review, triage, and resolve operational inquiries and issues raised by BPOs
Provide daily feedback to BPO leadership on interaction trends and operational enhancements
Monitor key metrics and collaborate with BPO leadership to resolve issues quickly
Required Qualifications
At least 2 years of customer experience in a related field
Proficiency in Microsoft Office or Google Docs
Bachelor's degree in a related field or equivalent education and work experience
Ability to work varying hours as needed
Passionate about customer experience and continuous improvement
