![How to Use GA4 to Track Social Media Traffic: 6 Questions, Answers and Insights [VIDEO]](https://www.orbitmedia.com/wp-content/uploads/2023/06/ab-testing.png)
![How Human Behavior Impacts Your Marketing Strategy [Video]](https://contentmarketinginstitute.com/wp-content/uploads/2025/03/human-behavior-impacts-marketing-strategy-cover-600x330.png?#)
![How to Make a Content Calendar You’ll Actually Use [Templates Included]](https://marketinginsidergroup.com/wp-content/uploads/2022/06/content-calendar-templates-2025-300x169.jpg?#)
![Building A Digital PR Strategy: 10 Essential Steps for Beginners [With Examples]](https://buzzsumo.com/wp-content/uploads/2023/09/Building-A-Digital-PR-Strategy-10-Essential-Steps-for-Beginners-With-Examples-bblog-masthead.jpg)
Georgia Licensed Customer Success Specialist
A company is looking for an IT Call Center Support Tier 1. Key Responsibilities Provide first call resolution and exceptional customer support Assist with troubleshooting software and hardware issues Manage logistics, workflows, and multiple projects in a fast-paced environment Required Qualifications 3+ years of experience in a Customer Success role Previous experience in enterprise customer support, preferably in Health Tech or technology Proficiency in tools such as NetSuite, CRM platforms, and ticketing systems Ability to work flexible hours, including potential shifts from 7am to 7pm Strong troubleshooting abilities for software and hardware issues
A company is looking for an IT Call Center Support Tier 1.
Key Responsibilities
Provide first call resolution and exceptional customer support
Assist with troubleshooting software and hardware issues
Manage logistics, workflows, and multiple projects in a fast-paced environment
Required Qualifications
3+ years of experience in a Customer Success role
Previous experience in enterprise customer support, preferably in Health Tech or technology
Proficiency in tools such as NetSuite, CRM platforms, and ticketing systems
Ability to work flexible hours, including potential shifts from 7am to 7pm
Strong troubleshooting abilities for software and hardware issues