Georgia Licensed Patient Contact Representative

A company is looking for a Patient Contact Center Representative. Key Responsibilities Handle incoming and outgoing patient calls regarding billing inquiries and collection activities Perform collection activities on outstanding patient balances and offer payment arrangements Research patient complaints and inquiries, documenting actions taken and keeping patients informed Required Qualifications High School Diploma or GED Minimum of one year of experience in collections, customer service, or business office Proficiency in using personal computers and relevant software Knowledge of Revenue Cycle functions, including insurance billing and collections Ability to work independently within established guidelines

Jun 24, 2025 - 00:20

A company is looking for a Patient Contact Center Representative. Key Responsibilities Handle incoming and outgoing patient calls regarding billing inquiries and collection activities Perform collection activities on outstanding patient balances and offer payment arrangements Research patient complaints and inquiries, documenting actions taken and keeping patients informed Required Qualifications High School Diploma or GED Minimum of one year of experience in collections, customer service, or business office Proficiency in using personal computers and relevant software Knowledge of Revenue Cycle functions, including insurance billing and collections Ability to work independently within established guidelines