Global Customer Support Director

A company is looking for a Director, Global Customer Support. Key Responsibilities Deliver and ensure an outstanding support experience for customers through effective team management Provide coaching and mentorship to a geographically dispersed team to achieve delivery goals Develop and implement strategies for knowledge management and improve customer support processes Required Qualifications Strong organizational and collaborative leadership experience Proven experience in leading a regional customer support organization Demonstrated ability to influence and collaborate with cross-functional teams Experience in organizational change management and project management Ability to work effectively in a fast-paced and dynamic environment

Jun 23, 2025 - 09:20

A company is looking for a Director, Global Customer Support. Key Responsibilities Deliver and ensure an outstanding support experience for customers through effective team management Provide coaching and mentorship to a geographically dispersed team to achieve delivery goals Develop and implement strategies for knowledge management and improve customer support processes Required Qualifications Strong organizational and collaborative leadership experience Proven experience in leading a regional customer support organization Demonstrated ability to influence and collaborate with cross-functional teams Experience in organizational change management and project management Ability to work effectively in a fast-paced and dynamic environment