![Are AI Chatbots Replacing Search Engines? AI vs Google [New Research]](https://www.orbitmedia.com/wp-content/uploads/2025/05/How-often-are-we-using-AI-chatbots_.webp)
Group Support Specialist
A company is looking for a Group Support Specialist to ensure smooth execution of clients' group bookings. Key Responsibilities Manage administrative tasks including processing rooming lists, payments, and modifications Collaborate with hotel personnel to confirm booking details and resolve discrepancies Respond to customer inquiries efficiently, ensuring prompt resolution of issues Required Qualifications 1-3 years of experience in customer success, service, or hospitality Proactive self-starter with strong organizational skills Ability to work collaboratively across departments Familiarity with CRM software (e.g., Salesforce, HubSpot) Growth mindset focused on optimizing processes and driving change
A company is looking for a Group Support Specialist to ensure smooth execution of clients' group bookings.
Key Responsibilities
Manage administrative tasks including processing rooming lists, payments, and modifications
Collaborate with hotel personnel to confirm booking details and resolve discrepancies
Respond to customer inquiries efficiently, ensuring prompt resolution of issues
Required Qualifications
1-3 years of experience in customer success, service, or hospitality
Proactive self-starter with strong organizational skills
Ability to work collaboratively across departments
Familiarity with CRM software (e.g., Salesforce, HubSpot)
Growth mindset focused on optimizing processes and driving change
