Health Guide
A company is looking for a Health Guide to support Members in their healthcare journey.
Key Responsibilities
Serve as a trusted advisor to Members, guiding them through their healthcare experience
Provide motivation, support, and comprehensive assistance, including education and referrals
Connect with Members across various communication channels to build trust and adapt to their unique needs
Required Qualifications
Bachelor's degree or equivalent experience in health-related fields preferred
2+ years of experience in customer service or patient-facing roles in healthcare
Intermediate understanding of the healthcare system and health insurance
Organized with the ability to manage multiple tasks and priorities
A designated home office space with access to high-speed internet
A company is looking for a Health Guide to support Members in their healthcare journey.
Key Responsibilities
Serve as a trusted advisor to Members, guiding them through their healthcare experience
Provide motivation, support, and comprehensive assistance, including education and referrals
Connect with Members across various communication channels to build trust and adapt to their unique needs
Required Qualifications
Bachelor's degree or equivalent experience in health-related fields preferred
2+ years of experience in customer service or patient-facing roles in healthcare
Intermediate understanding of the healthcare system and health insurance
Organized with the ability to manage multiple tasks and priorities
A designated home office space with access to high-speed internet