Health Insurance Call Center Representative

A company is looking for a Call Center Representative in Health Insurance, Remote. Key Responsibilities Provide a personalized call experience by engaging with callers and resolving their inquiries without relying on scripts Build rapport with diverse callers to accurately assess situations and present appropriate solutions Focus on quality and first-call resolution while minimizing processing time and after-call work Required Qualifications High school diploma or equivalent experience; post-secondary education preferred Preferred experience in financial services or insurance Experience navigating complex customer interactions from support to resolution Ability to adapt to change and contribute to continuous improvement in a fast-paced environment Availability to work a full-time schedule after training, Monday through Friday

Apr 10, 2025 - 17:24

A company is looking for a Call Center Representative in Health Insurance, Remote. Key Responsibilities Provide a personalized call experience by engaging with callers and resolving their inquiries without relying on scripts Build rapport with diverse callers to accurately assess situations and present appropriate solutions Focus on quality and first-call resolution while minimizing processing time and after-call work Required Qualifications High school diploma or equivalent experience; post-secondary education preferred Preferred experience in financial services or insurance Experience navigating complex customer interactions from support to resolution Ability to adapt to change and contribute to continuous improvement in a fast-paced environment Availability to work a full-time schedule after training, Monday through Friday