Health Survey Specialist
A company is looking for a Sr Service Advocate - Ops - Work From Home. Key Responsibilities Engage with DSNP members via phone to introduce services and complete Health Risk Assessments Document calls accurately in electronic records to ensure compliance with standards Support members during enrollment calls, managing difficult situations with empathy and urgency Required Qualifications At least 2 years of experience in customer service, healthcare, or a call center Proficiency in Microsoft Word and Outlook Data entry and documentation experience within member records preferred High School diploma or G.E.D. required; college degree or equivalent work experience preferred Bilingual preferred
A company is looking for a Sr Service Advocate - Ops - Work From Home.
Key Responsibilities
Engage with DSNP members via phone to introduce services and complete Health Risk Assessments
Document calls accurately in electronic records to ensure compliance with standards
Support members during enrollment calls, managing difficult situations with empathy and urgency
Required Qualifications
At least 2 years of experience in customer service, healthcare, or a call center
Proficiency in Microsoft Word and Outlook
Data entry and documentation experience within member records preferred
High School diploma or G.E.D. required; college degree or equivalent work experience preferred
Bilingual preferred
