Bilingual Customer Service Rep

A company is looking for a Bilingual Customer Service Representative. Key Responsibilities Answer incoming calls from consumers and assist with inquiries according to established guidelines Track and document all inquiries and fulfill caller requests for materials Facilitate translation services for non-English speaking callers and escalate issues as needed Required Qualifications and Education High school diploma or GED required 0-6 months of relevant professional experience or equivalent combination of education and experience Fluency in English and a specified secondary language is mandatory Proficient typing skills and ability to manage high-volume calls Must pass a bilingual assessment

Mar 22, 2025 - 01:25

A company is looking for a Bilingual Customer Service Representative. Key Responsibilities Answer incoming calls from consumers and assist with inquiries according to established guidelines Track and document all inquiries and fulfill caller requests for materials Facilitate translation services for non-English speaking callers and escalate issues as needed Required Qualifications and Education High school diploma or GED required 0-6 months of relevant professional experience or equivalent combination of education and experience Fluency in English and a specified secondary language is mandatory Proficient typing skills and ability to manage high-volume calls Must pass a bilingual assessment